Striving to make a difference for you
How BBVA is addressing the needs of our personal banking customers, arranged in six categories.
Ensuring your access to banking
Your health, safety, and access to your accounts is our priority. At BBVA, we are taking a number of proactive steps to help ensure your access to banking services.
Getting started with Online and Mobile Banking
We're already prepared to help you bank from home with Online Banking and anytime, anywhere access using our BBVA Mobile Banking App.
Government stimulus payments
Nothing makes you feel more secure about your financial decisions than having the right information. Here’s a compilation on the Economic Impact Payments.
COVID-19 customer support
Should you experience unfortunate hardship as a result of COVID-19, we want to help you. Discover the assistance options that may be available to you.
Products and offers that could help right now
The effect of COVID-19 on your finances could linger as you rebuild. BBVA wants to help with offers designed to get you back on a firm financial footing.
How BBVA is helping businesses
With the outbreak of COVID-19, our business customers need extraordinary support, and we are doing everything we can to provide that support.
Helpful quick read articles
Savings & Budgeting
Taking advantage of online banking and mobile banking services during quarantine
BBVA's online banking and mobile banking make it easy, secure, and safe to manage your money from home during the coronavirus crisis. Manage your accounts, pay bills, send money to family and friends, make transfers, apply for loans and much more.
Savings & Budgeting
Revisiting your finances in the wake of COVID-19
The coronavirus hit America swiftly and severely. In a matter of days, millions found themselves confined to their homes, working remotely, or out of a job completely. Not only were people concerned about getting sick, they were also worried about how they could financially survive the pandemic.
How the CARES Act could impact your retirement savings
In response to the COVID-19 crisis, the CARES Act makes it easier to access and manage your retirement account funds. This includes borrowing more, withdrawing funds penalty-free and suspending RMDs. Learn more about the changes and how they affect you.
Together, we will get through this challenge
BBVA will continue to monitor conditions and look for ways to improve our service while protecting customers and team members alike. Please stay safe.
Please remember that BBVA will never call, email, or text you and ask for your PIN or private financial information. For security tips and helpful links, please visit our Security Center.